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Motivation is what causes someone to do something and complete a specific action/task. This has a large impact on productivity, worker reliability/loyalty and labour turnover rates.
Intrinsic vs extrinsic motivation
Intrinsic motivation comes from within a person, such as their values and beliefs. Extrinsic motivation comes from external factors, such as rewards or punishment.
Theories of motivation
Taylor's theory of scientific management
Taylor believed that businesses should analyse each role and then break it down into parts for which employees can be trained.
He believed that incentives for performance such as piece-rate pay and bonuses were necessary.
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